MYDNS offers a wide variety of services in hosted PABX

PABX and PBX Installation, MYDNS MYDNS offers installations to businesses and organizations and connects your communication world together by delivering video, voice and data to your business and enterprise environment. Traditional PABX telephony systems are now future ready, and able to make your business life more efficient & Tech Savvy.

MYDNS offers cost effective solutions to suit your budget, whether big or small, and will work around your individual requirements. PABX works like a mini version of a public telephone exchange. A typical system has both software and hardware. These include telephone units, routers, fax machines, modems, hubs, adapters, and switches.

With PABX, a company can run its own internal phone network using local extension numbers. These extensions correspond to specific phones and devices used in the corporate building. This system simplifies internal telephone communication. In-house calls don’t need to go beyond the local network.

Users can also make in-house connections with the touch of a button. A PABX often greets an incoming call with a recorded message. This greeting is also called Interactive Voice Response (IVR). It usually requests a number for the caller to dial to reach the correct department or can say their commands. The PABX routes incoming calls based on the code or extension number.

For outgoing calls, a PBX connects with the public telephone exchange. A traditional PBX has one or more external (trunk) lines. It has a fixed number of internal lines (extensions) connected to the trunk line. Staff and other local users need to share the external lines to make outside calls.

The following basic functions and advanced features are available in most PABX systems:
Auto Attendant (Digital Receptionist): Automatically connects callers to the target extension number. It uses a simple menu.
Automatic Ring Back: Enables users to pre-dial a busy phone line and receive a ring back as soon as the line is free.
Call Forwarding: Lets admins route incoming calls based on specific criteria.
Call Parking: Allows users to put an ongoing call on hold in one telephone unit. They can then continue the conversation on another device.
Call Pick-up: Lets staff pick up and answer an incoming call for a different recipient.
Call Queueing: Allows staff to create a system for routing calls to specific ring groups.
Call Recording: Used for call recording for legal, documentation, monitoring, training, or other purposes.
Call Transfer: Enables a user to hand off a live call to another user or extension.
Call Waiting: Lets users handle many ongoing calls at the same time.
Conference Call: Also called Audio Tele-Conference. You’ll want it when you need to speak with more than one party.
Do Not Disturb (DND): Blocks incoming calls
Direct Dial-In: Allows callers to bypass IVRs or auto attendants. Users can make a direct connection to the intended number.
IVR (Interactive Voice Response): Works like an upgraded auto attendant. Companies use it for account inquiries, product information requests, and other purposes.
Ring Groups: Add several extension numbers into a group. It instructs phones to ring in sequence or at the same time when a specific call comes in.
Speed Dialing: Use shortcuts for extension numbers. This makes it easier to remember the contact information of key staff or departments.<
Voicemail: Provide callers with the option to leave a voicemail message to ensure you can follow-up.
What is the Difference Between PBX and PABX?
PBX and PABX are more or less synonymous. They are both switching systems. They’re not exactly the same, but that’s ok. You can think of PABX as an improved version of the traditional PBX. A Private Branch Exchange is a telephone network owned, administered, and used within an organization. In traditional PBX systems, human operators manage the switchboards used in telephone exchanges. Switchboard operators use their hands to plug wires to close a call circuit. This establishes a connection between two people using POTS (Plain Old Telephone Service). Human-operated systems came to be known as a Private Manual Branch Exchange (PMBX).
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Ensuring and providing the right phone system solution for your business. Choosing the most appropriate hosted PABX telephone system for companies in Dubai and UAE is an important decision, and we understand that our clients only want the very best. Our knowledgeable and professionally trained technical team adhere to a strict standard of workmanship quality and will ensure that your communication needs are handled to your complete satisfaction.